Privacy Policy

1Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, phone number, property address, and other contact information you provide when requesting an estimate or booking a service.
• Service Information: Property details, requested services, scheduling preferences, project descriptions, and photographs you provide to help us assess your cleaning needs and prepare estimates.
• Payment Information: Information necessary to process payments for our services. Payment information may be collected or processed by third-party payment providers.
• Technical Information: Your IP address, browser type, device information, and website usage data that may be collected through cookies or similar technologies.
• Communication Information: Information contained in emails, messages, quote requests, and other communications you send to us.

2How We Use Your Information

We may use your information to:

• Respond to inquiries and provide estimates for our services.
• Schedule and perform interior and exterior window cleaning, soft washing, gutter cleaning, solar panel cleaning, cobweb removal, and fence cleaning.
• Communicate with you regarding appointments, service plans, scheduling changes, and project updates.
• Process payments and maintain business records.
• Provide information about service plans, promotions, and other offers where permitted by law.
• Improve our website, services, and customer experience.
• Maintain customer relationships and manage recurring service arrangements.
• Protect our business, prevent fraud, and comply with applicable legal obligations.

3Sharing of Information

We do not sell or rent your personal information to third parties.

We may share your information when reasonably necessary with:

• Service Providers: Third-party providers that help us manage bookings, customer communications, payments, website hosting, scheduling, and business operations.
• Legal Authorities: Government agencies, regulators, or law enforcement when required by law or when necessary to protect our legal rights.
• Business Successors: A successor or acquiring entity if our business is involved in a merger, acquisition, restructuring, or sale of assets, subject to applicable law.

We limit information sharing to what is reasonably necessary for the relevant purpose.

4Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, improve user experience, and measure advertising effectiveness where applicable.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

Where required by law, we will obtain consent for non-essential cookies or tracking technologies.

5Data Security

We take reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or data storage is completely secure. We cannot guarantee absolute security of information transmitted through our website or other communication channels.

6Data Retention and Your Privacy Rights

We retain personal information for as long as reasonably necessary to provide services, manage customer relationships, maintain business records, resolve disputes, and meet applicable legal obligations.

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to applicable legal and business requirements.
• Object to or restrict certain processing activities where applicable.
• Withdraw consent when processing is based on your consent.

To exercise an applicable privacy right, contact us using the information provided below. We may need to verify your identity before processing your request.

7Third-Party Websites and Services

Our website may use third-party tools or link to external websites. These services may collect or process information according to their own privacy policies.

Set Exteriors is not responsible for the privacy practices of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

8Children's Privacy

Our website and services are intended for individuals seeking professional exterior cleaning services and are not directed toward children under 13.

We do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it as required by applicable law.

9Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or legal obligations.

Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

10Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us: